Terms and Conditions for Bank Account Refunds
By providing your bank account details for a refund, you are deemed to have read, acknowledged, and accepted the Terms and Conditions for Bank Account Refunds, as well as the HOPS Terms of Use, the Refund Policy for Flights, and the Refund Policy for Accommodations.
You must provide one (1) bank account number to be used for submitting refund requests.
The bank account number you provide will be the only bank account used for refunds via bank account, whenever you submit a refund request through HOPS and/or whenever a refund is automatically issued by HOPS.
In cases where you submitted a refund request before the Terms of Use for Bank Account Refunds came into force and the refund is still being processed, such refund will be transferred via the bank account you have provided pursuant to these terms.
Refund requests can only be submitted by the HOPS user account (USER) that made the booking.
You represent that the submission of the refund request is not connected with money laundering, financing of terrorism, or any other criminal offence, and HOPS will not be responsible or have any liability in connection with your refund request.
To the extent permitted by law, HOPS reserves the right to suspend or cancel your refund if such refund shows indications or suspicion of being connected to criminal conduct, including but not limited to money laundering/terrorism, fraud, deception, and theft.
In some refund cases, you may be requested to provide additional information, such as a copy of your national ID card and/or other necessary documents.
HOPS will not be responsible for any unlawful acts or violations of any law conducted through this bank account refund.
HOPS will not be responsible for the accuracy or reliability of the information you provide for the bank account refund.