HOPS

Terms & Policies

Legal documents and policies for using HOPS

  1. 1Terms of ServiceThe primary contract between users and HOPS, covering platform use, bookings, payments, and liability.Read document
  2. 2HOPS Privacy NoticeHow HOPS collects, uses, and shares personal data, including the rights of data subjects.Read document
  3. 3Non-Refundable Stay TermsSpecific conditions for non-refundable accommodation bookings, request procedure, and possible deductions.Read document
  4. 4Stay Refund PolicyRefund rules for accommodation bookings — both refundable and non-refundable cases — processing time and limits.Read document
  5. 5Bank Refund TermsConditions for entering bank account details to receive a refund, including verification and anti-money-laundering checks.Read document